EterniEterni
PRICING

Priced for teams that care.

Four products built for funeral homes. Pay quarterly or save with annual billing.

NIGHT GUARD

After-hours AI coverage for single-location funeral homes.

$599
per month · billed quarterly
Get started
300 calls/month included
2 director + 1 staff seat
AI call summaries & transcription
SMS & email notifications
Custom greeting & voice
HIPAA compliant
Director & staff seat add-ons available
Integrations (HMIS / Passare / FuneralOne)Soon
Most popular
TEAM SUITE

Full platform — voice AI, CRM, and Dashboard bundled.

$999
per month · billed quarterly
Get started
1200 calls/month included
3 director + 2 staff seats
Everything in Night Guard
Dashboard included at no extra charge
Built-in CRM — contacts & cases
Multi-location support (add-on)
Dedicated account manager
Integrations (HMIS / Passare / FuneralOne)Soon
DASHBOARD

Case tracking and team dashboard without voice calls.

$199
per month · billed quarterly
Get started
Case & contact management
2 director + 1 staff seat
Call analytics dashboard
Role-based access control
No voice call service
Location add-ons available
WEBSITE AGENT

24/7 AI chat assistant for your funeral home website.

$99
per month · billed quarterly
Get started
24/7 AI chat on your website
Lead capture & routing
Custom trained on your brand
Zero voice calls included
Standalone — no other features

Seat & location add-ons

Night Guard, Team Suite, and Dashboard plans support purchased add-ons billed on the same cycle.

Additional director seat
Add a director to your on-call roster
Additional staff seat
Add a staff member to your team
Additional location
Expand to a new funeral home location

Add-on pricing available in billing settings after subscribing.

Compare plans

FeatureNight GuardTeam SuiteDashboardWebsite Agent
Monthly calls included3001200——
Monthly minutes included300900——
Base director seats232—
Base staff seats121—
AI call summaries
Call transcription
SMS & email notifications
Call analytics
Dashboard accessIncludedIncluded
CRM (contacts)
Multi-location supportAdd-onAdd-on
Role-based access control

Enterprise

Custom deployments for large funeral home groups, hospital systems, and government contracts. Unlimited calls, dedicated infrastructure, SLA guarantee, and HIPAA BAA included.

Contact us

Frequently asked questions

What does quarterly billing mean?

You are charged every 3 months. Annual billing charges you once per year at a discounted rate — equivalent to about 2 months free.

Can I add more directors, staff, or locations?

Yes. Night Guard, Team Suite, and Dashboard plans support seat and location add-ons, billed on the same cycle as your base plan.

What is included in Team Suite's bundled Dashboard?

Team Suite includes the full Dashboard product ($199/mo value) at no extra charge. You get case tracking, analytics, and team management alongside the voice AI service.

Can I change plans later?

Yes. Upgrade or downgrade at any time. Changes take effect on your next billing cycle.

How does Eterni compare to traditional answering services?

Traditional services like ASD cost $1,500–2,000/month. Eterni offers the same empathetic, 24/7 coverage at a fraction of the cost with instant response and better integration.

Can I cancel anytime?

Yes. Cancel anytime, no questions asked. Your data remains safe for 90 days if you want to return.

Get started

No setup fees • Cancel anytime